Privacy & Cookies Policy

Last updated: 09th July 2025

This Privacy & Cookies Policy explains how Wild Geese Media collects, uses, and protects your personal data when you visit this website, contact us, book a call, subscribe to our newsletter, purchase a service, or work with us.

We respect your privacy and only collect personal data where it is necessary for running our website, communicating with you, delivering our services, improving our marketing, and meeting our legal obligations.

1. Who we are

This website is operated by:

Business name: Wild Geese Media SL
Owner / Legal representative: Ivan Tobias
Business type: Sociedad Limitada (SL)
NIF / NIE / VAT number: ESY0759365B
Registered business address: Calle Barranco Los Marinos 6, Urb. Arroyo Marinos 40, Almunecar, Granada, Spain 18690
Email: info@wildgeesemedia.com
Website: www.wildgeesemedia.com

For the purposes of data protection law, Wild Geese Media is the data controller for the personal data collected through this website and through our direct client relationships.

2. What personal data we collect

We may collect the following types of personal data.

Contact and enquiry data

When you contact us through a form, email, booking page, or direct message, we may collect:

  • Your name

  • Email address

  • Telephone or mobile number

  • Company or brand name

  • Website or YouTube channel URL

  • Message content

  • Any information you choose to share with us

We use this information to respond to your enquiry, understand your needs, and decide whether our services are a good fit.

Booking data

When you book a call through our website or booking system, we may collect:

  • Name

  • Email address

  • Phone number, where provided

  • Calendar availability

  • Call notes or intake form answers

  • Meeting details

We use this information to schedule and prepare for calls.

Client and service data

If you become a client, we may collect and process information needed to deliver our services, including:

  • Business goals

  • Website and social media links

  • YouTube channel data

  • Analytics information you choose to share

  • Strategy documents

  • Communication history

  • Payment and invoice information

  • Project notes, briefs, scripts, content plans and feedback

We use this information to provide YouTube strategy, content marketing consultancy, channel audits, mentorship, training, channel management and related digital services.

Newsletter and marketing data

If you subscribe to our newsletter or download a free resource, we may collect:

  • Name

  • Email address

  • Subscription preferences

  • Email engagement data, such as opens and clicks

We use this to send you newsletters, educational content, updates, offers and relevant marketing communications.

You can unsubscribe at any time by clicking the unsubscribe link in any marketing email.

Payment data

If you purchase a service or pay an invoice online, payments may be processed by third-party payment providers such as Stripe.

We do not store your full card details. Payment providers may collect and process payment details, billing information, transaction information and fraud-prevention data in accordance with their own privacy policies.

Website and analytics data

When you use our website, we may collect technical and usage data such as:

  • IP address

  • Browser type

  • Device type

  • Pages visited

  • Time spent on pages

  • Referral source

  • Approximate location

  • Cookie consent choices

This helps us understand how people use the website, improve the user experience, and measure the effectiveness of our content and marketing.

3. How we use your personal data

We use your personal data only where we have a lawful reason to do so. The main reasons are listed below.

Responding to enquiries
We use your details to reply when you contact us, ask a question, or submit an enquiry.
Legal basis: Legitimate interest and/or taking steps before entering into a contract.

Booking and managing calls
We use your information to schedule calls, send confirmations, prepare for meetings, and manage follow-up communication.
Legal basis: Contract and/or taking steps before entering into a contract.

Providing paid services
We use your information to deliver the services you have purchased or agreed to receive from us.
Legal basis: Contract.

Sending newsletters and marketing emails
We use your email address to send newsletters, resources, updates and relevant offers where you have subscribed or given permission.
Legal basis: Consent.

Processing payments and invoices
We use your information to process payments, issue invoices, keep accounting records, and comply with financial obligations.
Legal basis: Contract and legal obligation.

Managing client relationships
We use your information to communicate with you, manage projects, track progress, provide support, and maintain records of our work together.
Legal basis: Contract and legitimate interest.

Improving our website and services
We may use website usage data, feedback and general business insights to improve our website, content, offers and client experience.
Legal basis: Legitimate interest.

Website analytics
We may use analytics tools to understand how visitors use the website and how our content performs.
Legal basis: Consent, where required.

Complying with tax, accounting and legal duties
We process certain information where we are legally required to keep records or respond to lawful requests.
Legal basis: Legal obligation.

Protecting our website and business
We may process technical, security and communication data to prevent misuse, protect our systems, enforce our terms, and defend our legal rights.
Legal basis: Legitimate interest.

We do not sell your personal data.

4. Third-party tools and service providers

We use trusted third-party providers to operate our website, process payments, manage communications, and deliver our services.

These may include:

Website hosting/platform: Squarespace
Email marketing: Kit
Payments: Stripe
Booking system: Cal.com
Analytics: Google Analytics / Google Tag Manager
Video embeds: YouTube
Email/workspace: Google Workspace
CRM/project management: ClickUp
Advertising pixels: Meta Pixel / LinkedIn Insight Tag / Google Ads

These providers may process personal data on our behalf. Where required, we use appropriate data processing agreements and safeguards.

Some providers may process data outside the European Economic Area. Where this happens, we rely on appropriate legal safeguards such as Standard Contractual Clauses or equivalent mechanisms provided by the relevant service provider.

5. Cookies and similar technologies

Cookies are small files placed on your device when you visit a website. They help websites function, remember preferences, understand usage, and support marketing or analytics.

We may use the following types of cookies.

Strictly necessary cookies

These are required for the website to function properly. They may support things like page navigation, security, checkout, cookie consent preferences, and form submission.

These cookies do not require consent.

Analytics cookies

These help us understand how visitors use the website, which pages are visited, where traffic comes from, and how our content performs.

We only use analytics cookies where consent is required and has been given.

Marketing cookies

These may be used to measure advertising performance, track conversions, or show relevant content and ads on other platforms.

We only use marketing cookies if you have given consent.

Functional cookies

These support enhanced features such as embedded videos, booking tools, newsletter forms, or personalised settings.

Some functional cookies may be set by third-party tools such as YouTube, Kit, Cal.com or Squarespace.

6. Managing your cookie choices

When you first visit this website, you may be asked to accept, reject or customise your cookie preferences.

You can change your cookie preferences at any time by clicking:

[Cookie Settings]

Non-essential cookies should not be placed on your device unless you have given consent.

You can also manage or delete cookies through your browser settings.

7. Cookies we may use

You should update this section once Squarespace or your cookie tool shows the exact cookies being used.

This website may use cookies and similar technologies to support website functionality, payments, bookings, newsletter forms, analytics, embedded content and marketing.

The exact cookies used may depend on the tools currently active on the website.

Squarespace
Used for website functionality, security, forms, page loading and cookie preference management.
Type: Necessary / functional

Kit
Used for newsletter forms, email subscriptions, sign-up tracking and email marketing functionality.
Type: Functional / marketing

Stripe
Used for payment processing, fraud prevention, transaction security and checkout functionality.
Type: Necessary

Cal.com
Used for booking calls, managing calendar availability and confirming meeting details.
Type: Functional

Google Analytics
Used to understand how visitors use the website, which pages are visited, where traffic comes from and how our content performs.
Type: Analytics

Google Tag Manager
Used to manage website tags, scripts, analytics tools and marketing tools.
Type: Functional / analytics

YouTube
Used when videos are embedded on this website. These cookies may support video playback, preferences, analytics and related features.
Type: Functional / marketing

Meta Pixel
Used to measure advertising performance, track conversions and support retargeting or relevant advertising.
Type: Marketing

LinkedIn Insight Tag
Used to measure advertising performance, track conversions and support retargeting or relevant advertising on LinkedIn.
Type: Marketing

How long cookies last

Some cookies only last for the length of your browsing session and are deleted when you close your browser. Other cookies may remain on your device for a fixed period set by the relevant provider.

Where required, we limit non-essential cookies to what is necessary for their purpose.

You can view and manage the cookies used on this website through the cookie settings tool:

[Cookie Settings]

You can also delete or block cookies through your browser settings.

8. How long we keep your data

We keep personal data only for as long as necessary for the purposes described in this policy.

Different types of data may be kept for different periods, depending on why we collected it and whether we need to keep it for legal, tax, accounting, contractual or business reasons.

Enquiry data
If you contact us or submit an enquiry, we may keep your details for up to 24 months after our last contact. This helps us follow up properly and keep a record of previous conversations.

Newsletter data
If you subscribe to our newsletter, we keep your email address and subscription preferences until you unsubscribe or ask us to delete your data.

Client project data
If you become a client, we may keep relevant project records, communication history, strategy documents, briefs, notes and related service information for up to 6 years, where needed for business, legal, tax or contractual reasons.

Invoice and payment records
We keep invoice, payment and accounting records for as long as required under Spanish tax and accounting law.

Website analytics data
Website analytics data is kept according to the retention settings in the analytics tools we use.

Cookie consent records
We may keep records of your cookie consent choices for as long as needed to prove and manage your consent preferences.

We may keep some information for longer where necessary to comply with legal obligations, resolve disputes, enforce agreements, or protect our legal rights.

9. Your data protection rights

Under data protection law, you may have the right to:

  • Access the personal data we hold about you

  • Correct inaccurate or incomplete data

  • Request deletion of your data

  • Restrict how we process your data

  • Object to certain types of processing

  • Request portability of your data

  • Withdraw consent at any time, where processing is based on consent

  • Lodge a complaint with a data protection authority

To exercise your rights, contact us at:

info@wildgeesemedia.com

We may need to verify your identity before responding to a request.

You also have the right to lodge a complaint with the Spanish Data Protection Agency:

Agencia Española de Protección de Datos
www.aepd.es

10. Email marketing

If you subscribe to our newsletter, we will use your email address to send you content, updates, resources and occasional offers related to YouTube strategy, content marketing, audience growth and Wild Geese Media services.

We only send marketing emails where we have a lawful basis to do so, such as your consent.

You can unsubscribe at any time using the link in our emails.

11. Security

We take reasonable technical and organisational measures to protect your personal data against loss, misuse, unauthorised access, alteration or disclosure.

However, no website, email system or online service can be guaranteed to be completely secure.

12. Links to other websites

This website may contain links to third-party websites, platforms or services.

We are not responsible for the privacy practices, content or security of those external websites. You should review their privacy policies before providing personal data to them.

13. Changes to this policy

We may update this Privacy & Cookies Policy from time to time.

The latest version will always be published on this page, with the updated date shown at the top.

14. Contact us

For questions about this Privacy & Cookies Policy or how we handle your personal data, contact:

Wild Geese Media
Ivan Tobias
Email: info@wildgeesemedia.com
Address: Calle Barranco Los Marinos 6, Urb. Arroyo Marinos 40, Almunecar, Granada, Spain 18690